No custom project is out of the question.
Cufilo is a custom fulfilment partner in Penang, Malaysia: no minimums, quote only.
Custom and personalised fulfilment for growing brands, from Penang across Asia, the Middle East and China.
No long contracts. Rolling 30-day terms.
Brands we already fulfil for
Tell us what you need. We'll build the process.
Some brands need something entirely custom. Ours did, so we built it ourselves. Now we set it up for you, end to end.
Consultation
We learn your product, orders and goals, then plan the setup.
Fit-out & setup
Equipment sourced or shipped in, installed and test-run.
Custom workflow
A setup built around your product, from order data to finished item.
Packaging
We learn your brand's unboxing and pack it exactly right.
Store integration
Orders in automatically, tracking back out.
Shipping
Across Asia, the Middle East and China.
More about each service
- Printing
- Cufilo prints on paper and card for e-commerce brands, from order inserts and cards to art prints. Each print is made to order from your store's order data and packed with the rest of the order.
- Engraving
- We laser-engrave names, dates and logos on wood, metal and other materials. Your own machines, or equipment we source, are installed and test-run on samples before live orders.
- Personalised assembly
- Each order is assembled by hand to its own specification, using the personalisation details that arrive through your store integration.
- Gift boxes & hampers
- We fill, wrap and finish rigid gift boxes and hampers, with a personal note where the order has one. Packing follows your brand's unboxing.
- Kitting
- Bundles, sets, subscription and launch boxes are put together from your stock, to the spec agreed during setup.
- Quality control
- Every name, date and finish is checked against the order before it is packed.
- Shipping
- Every order ships on its own from Penang, direct to your customer across Asia, the Middle East and China, tracked, typically in 1–14 days.
Plug in your store. We do the rest.
Orders flow from your store straight into production, and tracking flows back. Built and supported by our in-house development team.
Your store
Shopify
WooCommerce
Etsy
TikTok Shop- Custom API
Made, kitted and packed in Penang
Your customers
- Singapore
- Kuala Lumpur
- Bangkok
- Hong Kong
- Tokyo
- Sydney
- Dubai
- Personalised candlesPacked for Singapore
- Framed star mapsPacked for Tokyo
- Engraved jewelleryPacked for Hong Kong
- Custom hoodiesPacked for Sydney
- Printed mugsPacked for Bangkok
- Engraved wood & glassPacked for Dubai
- Gift & subscription boxesPacked for Kuala Lumpur
- Kitted bundlesPacked for Manila
- Personalised booksPacked for Seoul
- Phone casesPacked for Jakarta
- Pet productsPacked for Singapore
- Corporate gift packsPacked for Tokyo
We connect to any store or platform: Shopify, WooCommerce, Etsy, TikTok Shop, Amazon, a custom API and more. If you sell on it, we'll make it work.
- Shopify
- WooCommerce
- Etsy
Amazon- TikTok Shop
eBay
BigCommerce
Wix
Squarespace- Custom API
Complex, custom fulfilment we've set up
A few examples, from engraving and printing to kitting and gift packing. Mix them, or bring us something new.
Printing
Paper and card, from inserts to art prints.
Engraving
Names, dates and logos on wood, metal and more.
Personalised assembly
Each order built by hand to its own spec.
Gift boxes & hampers
Hampers and rigid boxes, filled, wrapped and finished with a note.
Kitting
Bundles, sets and launch boxes put together.
Quality control
Every name and finish checked before packing.
Shipping across Asia
Each order tracked, direct to your customer.
Not on the list? That's normal.
Tell us your projectStandard products that don't need personalising? We do pick, pack and ship too.
Built to order, one by one
Box
Board cut, folded and wrapped to size.
Items
Keyring, card, print and candle, each one personalised.
Lid
Closed and checked by hand.
Name
Their names, engraved on the lid.
Label
Shipping label on, sent direct to your customer.
Built for the work other 3PLs turn down
- Typical 3PLFits your product into their processCufiloBuilds the process around your product
- Typical 3PLMinimum volumesCufiloNo minimums
- Typical 3PLLong contractsCufiloRolling 30-day terms
- Typical 3PLPersonalisation as an add-onCufiloYour equipment, or we source it, installed and test-run
- Typical 3PLSet list of integrationsCufiloAny platform
- Typical 3PLPeak season is a squeezeCufiloSeasonal setups: start before the rush, pause after
How it works
From first idea to each parcel reaching your customer, in five steps.
Tell us your project- 1
Brief
Send us the idea, rough or finished.
- 2
Equipment & setup
Ship us your machines, or we'll source them for you. We install, set up and test-run samples before go-live.
- 3
Connect
We plug into your store and automate the flow.
- 4
Make
Every order personalised, checked and packed.
- 5
Ship across Asia
Each order shipped from Penang direct to your customer, tracked, in 1–14 days.
We needed custom solutions too
I'm Rhys, a British founder who has spent a decade building personalised gift brands online, selling to customers in the UK, USA, Canada, Australia and China.
Personalised products never fitted a standard fulfilment service, so we built our own: the production setups, the workflows and the systems that let made-to-order gifts ship the same day.
Now based in Malaysia, I've set up Cufilo in Penang to build the same for other brands.
Why Penang
An island built on making things, in the middle of Asia. A good place to make personalised products and send them across the region.
- English widely spoken, so briefs, calls and QC are easy.
- Penang Port: container shipping from North Butterworth Container Terminal.
- Penang International Airport, connected to major cities across Southeast Asia.
Shipped across Asia, the Middle East and China
Every order is made, checked and packed on its own, then shipped from Penang direct to your customer, tracked, in 1–14 days.
Illustrative routes. Each parcel goes direct to the customer, tracked.
Across Asia
Southeast Asia on the doorstep, with routes north to Hong Kong, China, Korea and Japan, and south to Australia. Transit times 1–14 days.
Middle East and China
Tracked lanes to the Gulf and China.
British-run, English first
Briefs, samples and updates handled in plain English by a founder who knows customers in the UK, USA, Canada, Australia and China.
A track record customers trusted
From Rhys's UK business, RGIFTS, and its brand Star Name Registry.
Small Business Entrepreneur of the Year
Wales winner, Great British Entrepreneur Awards. Awarded to Rhys.
Customer Service Excellence
Business Growth Wales Awards. Awarded to RGIFTS.
Wales Fast Growth 50
19th in 2021, 16th in 2022.
On Trustpilot
From 31,459 reviews of Star Name Registry.
Trustpilot figure checked 21 October 2026.
Seasonal gifting
Seasonal gifting, handled
Peak-season personalised gifts without the long contract.
- Christmas
- Valentine's
- Mother's Day
- Father's Day
- Chinese New Year
- Ramadan & Hari Raya
- Set up before peak, scale for the rush, pause after.
- Rolling 30-day terms and no minimums.
- Built by a team that runs its own gifting brands: Star Name Registry, Maps for Moments, Custom Wicks and Custom Treasure.
Questions brands ask
Short answers. Ask us anything else when you send your project.
No. You invest in the setup, so quiet months are never a problem. Samples, small runs, one-offs and ongoing orders are all welcome.
Tell us your project →No. We work on rolling 30-day terms. You already invest in your stock and setup, so we don't tie you in on top.
Get a quote →Very likely. Complex, low-volume and seasonal personalised projects are exactly what we set up for, with no minimums and no long contracts.
Tell us your project →Yes. Seasonal gifting is a big part of what we do. We set up ahead of the rush and you can stop after, with rolling 30-day terms.
Plan your peak season →With a consultation. Tell us what you sell, where you sell it and what the finished order should look like. We'll come back with questions, a setup plan and a quote.
See how it works →Printing, laser engraving of names, dates and logos, personalised assembly, and gift packing. If it isn't on the list, ask and we'll confirm per project.
See how we compare →Either works. Ship us your machines, or we'll source the equipment for you. We install it, set it up and test-run samples before any live orders.
Tell us about your setup →Yes. Test-running samples is part of every setup, so you sign off the result before real customer orders start.
Start with a sample →Any platform: Shopify, WooCommerce, Etsy, TikTok Shop, Amazon, a custom API and more. Our in-house developers build the connection.
See integrations →Through the store integration, so each order arrives with its names, dates, artwork or notes. We'll agree the exact fields and any limits during setup.
Tell us your project →We ship from Penang across Asia, the Middle East and China, 1–14 days depending on destination, with tracking. We'll confirm options for your markets.
Tell us where your customers are →Every project is quoted. It depends on your product, the personalisation, packaging, volumes and destinations. Send us the details and we'll price it.
Get a quote →Yes. For products that don't need personalising, we store, pick, pack and ship.
Standard fulfilment →Still got a question?
Send us a rough idea. We'll reply with questions, a plan and a quote.
Tell us your project
Rough idea or full spec, it's all useful. We'll come back with questions, a plan for how we'd set it up, and a price.